Terms of Service

Last updated: 24 September 2026

1. About Us

Liftmeup is a trading name of Janah Ainge. Our registered address is 507 Ashley Road, Poole, BH14 0BD, United Kingdom. You can contact us at support@liftmeup.uk.

Company number: 14592034

2. These Terms

These Terms of Service (“Terms”) govern your use of the Liftmeup website (www.liftmeup.uk) and the services we provide. By placing an order you agree to these Terms, our Privacy Policy, Refund Policy and Delivery Policy.

We may update these Terms from time to time. The version on our website at the time you place your order applies to that order.

3. Our Services

Liftmeup provides social media growth services including followers, likes, views, comments, subscribers and related engagement across platforms including Instagram, TikTok, YouTube, Facebook, X (Twitter), Spotify and Telegram.

Our services involve delivering engagement from real, active profiles to your public social media account. We never require your password — only your public username or post link.

4. Placing an Order

  • You must be at least 18 years old or have parental/guardian consent to use our services.
  • You must provide accurate information, including a valid email address and public social media username or post link.
  • All prices are displayed in GBP (£).
  • An order is confirmed when payment is successfully processed. You will receive a confirmation email with your order ID.

5. Digital Content and Your Cancellation Rights

Our services are digital content as defined by the Consumer Rights Act 2015. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a 14-day right to cancel a distance contract.

However, because our services begin delivery promptly after payment, we ask you to provide explicit consent at checkout acknowledging that:

  • You consent to the immediate performance of the service;
  • You acknowledge that you will lose your right to cancel once delivery of the digital service has begun.

If delivery has not yet started, you may cancel for a full refund. See our Refund Policy for full details.

6. Delivery

Delivery timescales depend on the package and speed selected. See our Delivery Policy for detailed timescales. We aim to begin delivery within 24 hours of order confirmation.

7. Refill Policy

If followers or engagement drop below the delivered amount during the refill period (30, 60 or 90 days depending on your tier), we will top up your order at no additional cost. Refill requests must be made within the applicable period by contacting our support team.

8. Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose;
  • Provide false or misleading information;
  • Use our services on accounts you do not own or have permission to manage;
  • Attempt to reverse-engineer, abuse or exploit our systems.

9. Intellectual Property

All content on the Liftmeup website, including text, graphics, logos and software, is our property or that of our licensors and is protected by copyright and other intellectual property laws.

10. Limitation of Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited or excluded under applicable law (including the Consumer Rights Act 2015).

Subject to the above, our total liability to you in connection with any order shall not exceed the amount you paid for that order.

11. Complaints

If you have a complaint, please see our Complaints Procedure page. We aim to resolve all complaints within 14 working days.

12. Governing Law

These Terms are governed by the laws of England and Wales. The Consumer Rights Act 2015 applies. You may bring claims in the courts of England and Wales.

13. Contact

Janah Ainge
507 Ashley Road
Poole, BH14 0BD
United Kingdom
support@liftmeup.uk